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Flexible. Remote. Future-proof.
Through our Consult, Design, Build and Integrate services, we create true end-to-end solutions for our customers and make your processing easier and faster.
Analyse
Analyse to understand: Our historical real-time analyses help you to better understand your customers, improve your products, optimise your service and identify potential for employee training at an early stage.
Assist
Assist to improve: Our digital assistants turn your employees into superheroes. By understanding the content of conversations, chats and emails, we improve your customer care performance and customer satisfaction.
Automate
Automate to make easier: Delight customers with fully automated processes: Our intelligent dialogue solutions address customers in a personalised way, deliver instant responses and resolve concerns on the first contact.
Modern Team Management
Infopool
Via the web-based info pool, employees can, among other things, specify desired working hours, view shift schedules, submit holiday applications and call up relevant performance data.
Time Manager
The Time Manager supports all necessary functionalities of time recording and evaluation, such as absence processes, overtime calculations and activity evaluations.
Cross-channel and cross-system
All relevant content and input fields are made available to the right staff members at the right time and in a single interface.
End-to-End Solutions
Boost productivity
Holistic solutions – that is our strength. We optimise communication with all external partners for you in the perfect interaction of man and machine.
Talk to an expert
Let's talk, tell us something about your goals and we'll look at suitable solutions together.
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