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VIER evolve

Intelligent communication

analyse

Analyse to understand: Our historical real-time analyses help you to better understand your customers, improve your products, optimise your service and identify potential for employee training at an early stage.

assist

Assist to improve: Our digital assistants turn your employees into superheroes. By understanding the content of conversations, chats and emails, we improve your customer care performance and customer satisfaction.

automate

Automate to avoid: Delight customers with fully automated processes: Our intelligent dialogue solutions address customers in a personalised way, deliver instant responses and resolve concerns on the first contact.

CUSTOMER VOICE

"The integration of our chatbot is another innovative step towards enhancing the user experience on our platform." Benjamin Dörich, Director Commercial Cooperations, SevenOne Media

Read our Case Study