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VIER Smart Dialog

Use the potential of ChatGPT for your customer service! With this smart chat and voicebot, you can increase your efficiency and personalized customer experience through machine learning and advanced AI capabilities.

ChatGPT as a chatbot

Revolutionary Contact Automation

With VIER Smart Dialog, VIER offers AI-based chat and voice bots that efficiently automate your customer communication, increase customer satisfaction and boost the conversion rate. Used on websites or in telephone customer service, the bots respond immediately, individually and resolve many issues on the first contact. Use intelligent chat and voice bots with ChatGPT now and increase the efficiency and availability of service and sales!  

 
- Chat and voice bots based on ChatGPT  
- Available around the clock  
- Quick and easy to set up  
- Flexible to use

Try out now

With VIER Smart Dialog, VIER offers AI-based chat and voice bots that efficiently automate your customer communication, increase customer satisfaction and boost the conversion rate. Used on websites or in telephone customer service, the bots respond immediately, individually and resolve many issues on the first contact. Use intelligent chat and voice bots with ChatGPT now and increase the efficiency and availability of service and sales!  

 
- Chat and voice bots based on ChatGPT  
- Available around the clock  
- Quick and easy to set up  
- Flexible to use

Try out now

Features for reliable support

    Your benefits

    Smart Dialog in Customer Service

    Increase efficiency

    Implementing VIER Smart Dialog Voice allows your customer service representatives to focus on more complex inquiries while simple and frequently asked questions are answered by the voicebot. This leads to a significant increase in efficiency and customer satisfaction.

    24/7 availability

    VIER Smart Dialog Voice works around the clock, regardless of working hours or holidays. This ensures constant interaction with your customers and ensures that inquiries can always be answered immediately.

    Scalability

    With VIER Smart Dialog Voice, you can easily handle the volume of your customer requests. Whether you're dealing with seasonal spikes or a sudden increase in requests, our voicebot can easily scale to meet the demand.

    Cost savings

    Using the VIER Smart Dialog Voice results in significant cost savings by reducing the need for manual labor hours while improving service quality.

    Personalized customer experience

    Through machine learning and advanced AI capabilities, VIER Smart Dialog Voice can provide personalized customer experiences by analyzing customer data and addressing their specific needs.

    Smart Dialog in action

    In the district of Neumarkt, a voicebot is improving the telephone accessibility of an on-call bus service from DB Regio Bus. The project is being implemented using a digital voice assistant and other solutions from VIER as a Vodafone technology partner.

    Read our case study

    Try it out now!

    Would you like to try out Smart Dialog, do you have questions about VIER Smart Dialog or would you like a personal consultation?  

     
    Simply contact us via the form and we will get back to you as soon as possible.  

     
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