Combine the service and sales cloud of your third-party system with our cloud-based contact centre solutions. In addition to the connection to our multichannel ACD for inbound processing, you can also use the advantages for your outbound telephony!
Relieve your customer service teams from manually searching for customer information thanks to intelligent data provision.
With the help of VIER connect in connection with your third-party system, your employees are better able to process resubmissions in a more structured and reliable way.
You can conveniently track the current processing status, the success and the quality of your campaigns active in the third-party system via our online statistics.