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Interactive online consulting

Navigate web pages or edit documents together. With co-browsing, you improve the customer experience with real-time support, efficient problem resolution, interactive collaboration, and maximum security.

support customers digitally

Provide personalized customer service

Share and edit web pages and documents efficiently

Offer best online consulting from contract initiation to digital signature. Use our co-browsing solution for your customer service.  

 

  • Technically easy to use via web browser.  

 

  • More sales, higher conversion rate  

 

  • Higher processing quality of documents  

 

  • Personal, convenient and trust building  

 

  • Possibility of legally secure, electronic signature.

Share and edit web pages and documents efficiently

Offer best online consulting from contract initiation to digital signature. Use our co-browsing solution for your customer service.  

 

  • Technically easy to use via web browser.  

 

  • More sales, higher conversion rate  

 

  • Higher processing quality of documents  

 

  • Personal, convenient and trust building  

 

  • Possibility of legally secure, electronic signature.

Use co-browsing

More successful in consulting

    How it works

    Software for live consulting

    Co-browsing is a technology that allows several users to simultaneously view and interact with the same web content in real time. The content of a user's screen is shared and edited without the need to install software or plugins.  

     
    Here's how it works:  

     

    1. Invite your customer to a co-browsing session.  
    2. Start the session and share your screen.  
    3. Interact with your customers together and offer them real-time support.  
    4. End the session when the collaboration is complete.

    Co-browsing is a technology that allows several users to simultaneously view and interact with the same web content in real time. The content of a user's screen is shared and edited without the need to install software or plugins.  

     
    Here's how it works:  

     

    1. Invite your customer to a co-browsing session.  
    2. Start the session and share your screen.  
    3. Interact with your customers together and offer them real-time support.  
    4. End the session when the collaboration is complete.

    Co-Browsing in action

    For every industry

      Start using co-browsing now

      VIER Co-Browsing is available as a standalone solution, or in combination with our customer service solution VIER engage.

      Happy to advise you

      Further information

      More about co-browsing

      VIER TV 2022-10-07
      Co-browsing with brainpower

      Together with technology partner Surfly, VIER offers you an innovative co-browsing and remote collaboration technology that noticeably improves your digital customer journey. Maarten Kronenburg, VIER Head of International Partner Management, shows you how easy co-browsing starts and how features like drawing tools, video chat, e-signing and document sharing support the interaction.  

       
      This session was held in English.

      Watch recording

      Talk to our experts

      Tell us your goals and we will look at suitable solutions together. Simply contact us using the form and we will get back to you as soon as possible.  

       
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