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With the help of AI
Measure the effect of your language
Every person thinks differently and expresses themselves individually. The way we communicate consistently influences our thinking and ultimately our actions. Emotion Analytics translates linguistic communication into objective psychological evaluations with the help of a neural network.
The combination of data science and psychology (behavioural research) opens up new possibilities here: Our AI can make connections between communication, behaviour and performance measurable and thus conscious and trainable.
With VIER Emotion Analytics you can:
- Understand people's motivation better
- Optimise communication
- Improve comprehensibility
- Develop and sustain relationships
Every person thinks differently and expresses themselves individually. The way we communicate consistently influences our thinking and ultimately our actions. Emotion Analytics translates linguistic communication into objective psychological evaluations with the help of a neural network.
The combination of data science and psychology (behavioural research) opens up new possibilities here: Our AI can make connections between communication, behaviour and performance measurable and thus conscious and trainable.
With VIER Emotion Analytics you can:
- Understand people's motivation better
- Optimise communication
- Improve comprehensibility
- Develop and sustain relationships
Words create reality
Possible uses of VIER Emotion Analytics
VIER Emotion Analytics combines scientific findings from psychology with the technical possibilities of machine learning. Emotion Analytics thus makes the effect of language objectively predictable and measurable. From customer relations and employee communication to the prediction of stock market reactions to analyst calls: the effect analysis of Emotion Analytics delivers fascinating evaluations for the most diverse areas of application:
VIER Emotion Analytics in numbers
Improve your KPIs
By using VIER Emotion Analytics, you improve the key figures in your company:
VIER Emotion Analytics
Patented technology
VIER Emotion Analytics is based on the world's largest study combining AI with psychology with more than 39 million ratings, over 26,000 people, an AI model with more than 110 million parameters and the analysis of over 4 billion words.
VIER Emotion Analytics is based on the world's largest study combining AI with psychology with more than 39 million ratings, over 26,000 people, an AI model with more than 110 million parameters and the analysis of over 4 billion words.
VIER »Explains«
Emotion Analytics explained
Effective communication is a decisive factor for the success of any company. Understanding the impact of communication therefore provides important clues to potential for improvement - whether in customer service, sales, marketing, human resources or management.
In our video, Philipp Grochowski, VIER Lead Expert Emotion Analytics, explains the opportunities of communication analysis for personal development, from recruiting to customer service, to optimising sales and the entire corporate communication!
Effective communication is a decisive factor for the success of any company. Understanding the impact of communication therefore provides important clues to potential for improvement - whether in customer service, sales, marketing, human resources or management.
In our video, Philipp Grochowski, VIER Lead Expert Emotion Analytics, explains the opportunities of communication analysis for personal development, from recruiting to customer service, to optimising sales and the entire corporate communication!
Our products
How you can use Emotion Analytics
VIER named as a Representative Vendor under Emotion AI Technologies Market in a 2022 Gartner® report
Gartner recently published the report "Competitive Landscape: Emotion AI Technologies", a market overview in the emotion AI industry:
In the report, Gartner® mainly examines 5 emotion AI technology categories:
- Computer-vision-based facial expression analysis
- Voice analysis
- Biometric/other sensors
- Natural language technologies (NLT)/emotional text analysis
- AI avatars
VIER is mentioned by Gartner® as a Representative Vendor for NLT/emotional text analysis and audio-based speech analysis in this context.
*Gartner, “Competitive Landscape: Emotion AI Technologies”, Annette Zimmermann, Roberta Cozza, December 29, 2022.
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s Research & Advisory organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Customer Voice
Volkswagen Financial Services AG
"A central variable for the success of a company's transformation is communication. To give our managers feedback on the effectiveness of their language, we used VIER Emotion Analytics as a diagnostic tool. We were amazed at how accurately the AI analysed individual "language power". We were also amazed at the simple means with which we were able to achieve improvements under the guidance of the VIER team. The revised learning platform provides a first-class basis for this. Now that we have completed the pilot phase, we are making the tool available to all managers. The response has been extremely positive. In addition to the opportunity to improve one's own language skills, VIER also offers the chance to have an individual experience with artificial intelligence. That, too, is a valuable contribution to the transformation of our company."
Christiane Hesse, former Member of the Board of Management for Human Resources and Organisation, Volkswagen Financial Services AG
"A central variable for the success of a company's transformation is communication. To give our managers feedback on the effectiveness of their language, we used VIER Emotion Analytics as a diagnostic tool. We were amazed at how accurately the AI analysed individual "language power". We were also amazed at the simple means with which we were able to achieve improvements under the guidance of the VIER team. The revised learning platform provides a first-class basis for this. Now that we have completed the pilot phase, we are making the tool available to all managers. The response has been extremely positive. In addition to the opportunity to improve one's own language skills, VIER also offers the chance to have an individual experience with artificial intelligence. That, too, is a valuable contribution to the transformation of our company."
Christiane Hesse, former Member of the Board of Management for Human Resources and Organisation, Volkswagen Financial Services AG
Further information
More about VIER Emotion Analytics
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