Contact
Welcome to Europe's best cloud contact center
We offer you a secure contact center software that grows with your needs and that your employees will love.
With the end-to-end solution by VIER, your customers can freely choose their preferred communication channel, your employees work with maximum efficiency and task orientation, and you have access to tailored reports for real-time insights.
- Intuitive contact center software
- Clear and tailored reports
- Seamless integration with third-party systems
- AI support for agents available
We offer you a secure contact center software that grows with your needs and that your employees will love.
With the end-to-end solution by VIER, your customers can freely choose their preferred communication channel, your employees work with maximum efficiency and task orientation, and you have access to tailored reports for real-time insights.
- Intuitive contact center software
- Clear and tailored reports
- Seamless integration with third-party systems
- AI support for agents available
Our contact center software in numbers
Overview features
Our contact center software offers all the features imaginable to provide your customers with the best service possible.
Over 1.000 satisfied customers
Your benefits
GDPR and EU AI act compliant
All processes and applications meet GDPR requirements. Our AI applications already comply with the EU AI Act requirements. We are ISO 27001 certified.
Stable and reliable
We are certified by Telekom Zero Outage. We operate in incident, problem, and change management according to defined ITIL standard processes. We offer an escalation manager service available 24/7, 365 days a year.
Best cloud service from home
Our expertise speaks for itself! With over 25 years of experience as a provider of cloud-based contact center solutions, we offer reliable on-site support around the clock.
One queue for all channels
Our software determines the priority of your customers' issues across all communication channels. By connecting third-party systems, data from other sources can be used to assess the urgency.
Individually customizable
The right system for every use case! Our software is modular and can be easily adapted to your needs.
Any questions?
Let's talk about your needs. We would be happy to assist you in finding the right solution.
Maarten Kronenburg - Head of Sales BC
(French, English, German, Dutch)
Graziella Pereira - Customer Success Manager
(German, French, English, Italian)
Philipp Meier zu Eissen - Sales Manager
(German, English)
Phone: +41 435 0808 91
Any questions?
Let's talk about your needs. We would be happy to assist you in finding the right solution.
Maarten Kronenburg - Head of Sales BC
(French, English, German, Dutch)
Graziella Pereira - Customer Success Manager
(German, French, English, Italian)
Philipp Meier zu Eissen - Sales Manager
(German, English)
Phone: +41 435 0808 91