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About us
Your pioneer
VIER GmbH was formed in 2021 from the merger of the companies 4Com, voiXen, parlamind, Lindenbaum and PRECIRE. The communication technology specialists have combined their years of expertise and in-depth knowledge. VIER sees itself as a pioneer for the future of intelligent, communication-driven work.
Connect to communicate
VIER combines communication and cognition. We support the intelligent processing of concerns.
Analyse to understand
Our technology makes the content of communication processes understandable. Speech analytics reveals the communication potential of agents.
Assist to improve
We accompany work processes intelligently and provide support in solving tasks. That is empowerment on the job.
Automate to avoid
VIER analyses communication and automatically provides answers to routine questions. This leaves more time for complex tasks.
Everything from one source
VIER combines a global communication platform, analytical expertise and know-how in process management and automation.
One Platform
VIER offers its own communication platform for any kind of communication. It is stable, highly scalable and secure.
AI-driven
AI is influencing the world of work. It can support processing intelligently and helps to complete it successfully.
Manage and optimise
As a leading provider of call centre software, we know how to control and optimise processes for transaction processing.
Personal and sustainable
VIER personally accompanies and supports companies comprehensively and sustainably on the path to the digitalisation of work.
Rethinking customer dialogue
UNLIMITED COMMUNICATION
VIER – UNLIMITED COMMUNICATION
VIER combines the strengths of five communication technology specialists. 4Com, Lindenbaum, parlamind, Precire and voiXen have combined their expertise, years of experience and in-depth knowledge to set the new standard in customer interaction. End-to-end solutions from a single source, from hardware to software - designed, made and operated in Germany, VIER rethinks customer dialogue!
VIER – UNLIMITED COMMUNICATION
VIER combines the strengths of five communication technology specialists. 4Com, Lindenbaum, parlamind, Precire and voiXen have combined their expertise, years of experience and in-depth knowledge to set the new standard in customer interaction. End-to-end solutions from a single source, from hardware to software - designed, made and operated in Germany, VIER rethinks customer dialogue!
UNLIMITED COMMUNICATION – Launch Event 2021
On 18.5.2021, we presented our idea to the public for the first time and brought chess legend Garry Kasparov, futurist Sven Göth, "Mrs. Code" Aya Jaff and Anna Kopp, CIO of Microsoft Germany, onto our stage. The result: exciting entertainment in maxi format lasting almost 4 hours - watch it here!
UNLIMITED COMMUNICATION – Launch Event 2021
On 18.5.2021, we presented our idea to the public for the first time and brought chess legend Garry Kasparov, futurist Sven Göth, "Mrs. Code" Aya Jaff and Anna Kopp, CIO of Microsoft Germany, onto our stage. The result: exciting entertainment in maxi format lasting almost 4 hours - watch it here!
About us
Management
Rainer Holler, CEO
Rainer Holler is CEO of VIER GmbH. Holler, who holds a degree in business administration and an EMBA, wants to set the new European standard for customer interaction with VIER and continue the growth path he has embarked on. To achieve this, Rainer Holler places great emphasis on mutual trust, participation and transparency - with regard to employees, customers and partners. He promotes a corporate culture that allows freedom and forgives mistakes. Rainer Holler rethinks customer dialogue and communication. Under his leadership, VIER follows the principles of agile software development with independent teams. With these teams, VIER develops innovative products and orchestrates complete end-to-end solutions from its own Real Time Cloud ecosystem, which combine the strengths of human and artificial intelligence and raise employees in sales, marketing, customer dialogue and HR to a new level of competence.
Steffen Langstädtler, Vicepresident Cloud & Platform Services
Steffen is Vicepresident Cloud & Platform Services. Before his move, Steffen worked as Head of IT Infrastructure & Operations at Sartorius AG. Another station in his career had previously been the position of Head of IT Operations at the STI Group. For Steffen, stability, high availability, reliability and security are the linchpins of his work for the success of VIER.
Founder and Owner
Olav Vier Strawe
Olav Vier Srawe, born in 1962, is the founder and owner of VIER GmbH, which was formed in 2021 from the technology companies 4Com, voiXen, parlamind, Lindenbaum and PRECIRE.
In addition, Olav Vier Strawe has been involved with the topics of customer communication and voice processing for almost 30 years as the editor of the trade journal "TeleTalk" and the handbook "Call Centre Management".
He studied business administration and business informatics in Cologne and at Pennsylvania State University.
Olav Vier Strawe is married and, as a citizen of the world, feels equally at home in Germany as in the USA and Japan.
Olav Vier Srawe, born in 1962, is the founder and owner of VIER GmbH, which was formed in 2021 from the technology companies 4Com, voiXen, parlamind, Lindenbaum and PRECIRE.
In addition, Olav Vier Strawe has been involved with the topics of customer communication and voice processing for almost 30 years as the editor of the trade journal "TeleTalk" and the handbook "Call Centre Management".
He studied business administration and business informatics in Cologne and at Pennsylvania State University.
Olav Vier Strawe is married and, as a citizen of the world, feels equally at home in Germany as in the USA and Japan.
Everything from one source!
Rethinking customer dialogue
We make contact-based business processes more efficient and user experience measurably better. We combine artificial and human intelligence, experience and intuition. Whether in consulting, sales or processing: our intelligent software raises employees in customer contact individually to a new level of competence!
Technology-driven Customer Interaction
This is what you get
We make your contact-based business processes more efficient and the user experience measurably better. Whether in consulting, sales or processing: our intelligent software keeps your employees' backs free in customer contact.
Service orientation
VIER offers simple solutions for complex multichannel communication. We ensure that communication with companies and organisations is once again perceived as a genuine service.
Expertise
We are specialists in communication technology. VIER combines years of experience and in-depth knowledge. We understand your business processes and know the dynamics of the markets.
Technology
Our products assist your employees throughout the entire communication process. This begins before the greeting, continues through the dialogue and ends with the follow-up.
Integration
Our solution is optimally adapted to specialist areas of every industry and company size and is fully integrated. We accompany you personally, comprehensively and sustainably.
Data protection
Our technology stack for communication, task and dialogue processing is the only complete solution from Europe - secure data, German cloud and local contact persons included.
Up to date
The VIER research and development department is working today on the communication solutions of tomorrow. This way, our customers are always one step ahead of the competition.
What can we do for you?
You would like to arrange a consulting appointment or get to know your contact person? Do you have questions about the requirements, costs, possible topics or certificates? Contact us!
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