Solutions from VIER

Next-level consultation and secure accessibility for advice and support: Ensure your accessibility through intelligent service numbers and take advantage of the possibilities of AI-based issue detection.

Secure, confidential, and efficient processing in the financial industry.

Whether with or without AI: Intelligent service inspires your customers, relieves your employees and brings power even to complex processes!

With solutions by VIER, you ensure cross-location accessibility of your logistics service, whether in Germany or throughout Europe.

Customer dialog software from VIER offers insurance companies optimized workload management, automated concern recognition, AI automation for customer self-service – all from the German cloud.

Discover how AI Agents support insurance customers from the initial inquiry to the conclusion of the policy and process matters efficiently and conclusively.

In this application example, we show how VIER Copilot, together with our omnichannel ACD, can support VIER engage agents in processing customer inquiries quickly.

Knowledge at the touch of a button: VIER shows how an internal AI agent can be used to easily provide company knowledge.

With VIER Smart IVR, you can manage calls intelligently, flexibly and efficiently - for faster processes and more satisfied customers.

With AI Agents, users receive up-to-date information on their questions at all times, even when data changes.