The Average Speed of Answer is an important key figure in customer service and describes the average waiting time of all callers until the call is answered. The ASA is recorded in the ACD system.
How can we help you today?
Do you have questions about VIER or would you like personal advice? Contact us now via our contact form. You can reach us at any time via the contact form, by e-mail to firstname.lastname@example.org or by telephone on +49 511 95 73 95 1111. We look forward to hearing from you and will get back to you as soon as possible!
*Please reload this page in your internet browser if the form is not displayed.