Contact

VIER evolve automate

Automate to avoid

BOOK A MEETING NOW

CUSTOMER VOICE

"The integration of our chatbot is another innovative step towards enhancing the user experience on our platform." Benjamin Dörich, Director Commercial Cooperations, SevenOne Media

Read our Case Study

VIER evolve automate

Added value

With our autonomous dialogue systems, you stay in the customer dialogue at all times for optimal service levels! Our intelligent systems address customers in a personalised way, provide instant answers and resolve concerns at the very first contact.

Third-party systems

Integrate your bot quickly and easily with a variety of directly supported third-party systems such as CRM, ERP, etc.

Dialogue quality

Your employees always remain in the picture thanks to qualified call forwarding by the AI in the case of complex concerns.

Availability

Our AI answers frequently asked questions (FAQ) fully automatically and thus relieves your customer service.

Backend integration

Master data changes such as address changes can be carried out fully automatically by the AI in the backend.

Waiting times

Our bots autonomously provide information on status queries such as the current account balance or shipment delivery status.

Flexibility

Simply use your IVR for natural language IVR dialogue using our API and telephony platform.

Contact us

Do you have questions about VIER evolve automate or would you like personal advice? Contact us now via our contact form. We look forward to hearing from you and will get back to you as soon as possible!