Last update: 28 Feb, 2021
In order to seamlessly integrate the Teams solution into the employee client and thus optimise collaboration, the new Microsoft Teams adapter from VIER is ready!
This is a plugin for the web-based Professional Client of the Omnichannel ACD from VIER engage. The plugin adds several functions to the client that connect the ACD and Teams applications:
Simply ask your personal VIER contact if you would like to start using the MS Teams adapter.